Privacy Policy

Overview

Sparky's Pressure Washing (“we,” “us,” or “our”) operates . This Privacy Policy describes how we collect, use, and protect your personal information when you request a quote or contact us through our website or by phone.

Information We Collect

When you submit a quote request or contact form, we collect:

• Full name
• Phone number
• Email address
• Service type requested
• Location or service address
• Job details and notes you provide

We may also collect technical information such as the page you visited and marketing parameters (UTM tags) to understand how you found us.

How We Use Your Information

We use your information to:

• Respond to your quote requests and service inquiries
• Contact you via phone call, text message (SMS), and email about your request
• Send follow-up communications regarding your quote or scheduled service
• Schedule and confirm service appointments
• Improve our services and customer experience

Text Message (SMS) Communications

By submitting a quote request on this website, you consent to receive text messages (SMS) from Sparky's Pressure Washing at the phone number you provided. These messages may include quote confirmations, appointment scheduling, follow-up reminders, and service updates. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive SMS is not a condition of any purchase or service.

Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share your information only with the following service providers who help us operate our business:

• Twilio — SMS and phone communication delivery
• Resend — Email delivery
• Supabase — Secure data storage

These providers are contractually required to protect your data and may only use it to provide services on our behalf.

Data Retention

We retain your information for as long as necessary to fulfill your service request and for a reasonable period thereafter for record-keeping and business purposes. You may request deletion of your information at any time by contacting us.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your information
• Opt out of SMS communications at any time by replying STOP
• Contact us with questions about our data practices

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: